Privacy Policy

This policy explains how ZOUI NET 24 EOOD, company number 207854247, VAT ID BG207854247, address: 2A Georgi S. Rakovski Str., Gotse Delchev 2900, Blagoevgrad region, Bulgaria, processes personal data through vweb.bg, contact forms, product landing pages, client communication and analytics tools. Contact email: [email protected].

Last updated: 14 September 2026.

1. Legal framework

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR), the ePrivacy framework, applicable Bulgarian law, and the rules for electronic commerce and digital services where relevant.

2. Data categories

3. Purposes and legal bases

4. Cookies, Google Analytics and Search Console

The website may use strictly necessary cookies for operation, security, page loading and basic preferences. We may use Google Analytics 4 to measure visits, traffic sources, page views, submitted forms and aggregated events. Google Search Console is used for SEO monitoring, indexing, search queries and crawl issue diagnostics.

These tools may process online identifiers, IP address, device and browser information, approximate location, visited pages and events. Data may be processed by Google Ireland Limited and/or its affiliates under their own terms and settings. Non-essential analytics or marketing technologies are used where an applicable legal basis and appropriate information exist.

5. Recipients and processors

Data may be shared with providers of hosting, email, analytics, SEO monitoring, technical support, accounting, legal services, payment services, CRM/ERP tools or public authorities where necessary or legally required. We do not sell personal data.

Where providers outside the European Economic Area are used, we rely on applicable transfer mechanisms such as standard contractual clauses, adequacy decisions or other GDPR-recognized safeguards.

6. Retention periods

7. Your rights

You have the right of access, rectification, erasure, restriction, objection, portability and withdrawal of consent where processing is based on consent. You can exercise your rights at [email protected].

If you object to direct marketing, we will stop such processing. If you object to processing based on legitimate interest, we will assess the request under GDPR and restrict or stop processing where there are no overriding legitimate grounds.

You may lodge a complaint with the Bulgarian Commission for Personal Data Protection or another competent EU supervisory authority.

8. Security

We apply technical and organizational measures appropriate to the data and processing context, including access control, role-based permissions, secured communication, updates, backups and vendor control.

9. Contact

Privacy questions can be sent to [email protected] or through the contact form.

10. Changes

We may update this policy when the website, products, analytics tools, vendors or legal requirements change. The current version is published on this page.